News List

AI in Local Government

Insights

Carpe Diem! Seizing the AI Opportunity in Local Government

Symphony3 partners with The Public Sector Network (PSN) to promote Digital Transformation in Local Government

Insights

Symphony3 are delighted to announce we are now an official member of the Public Sector Network (PSN)

Symphony3 Achieves AWS Public Sector Partner Status

Insights | Insights

Symphony3 is thrilled to announce its achievement of AWS (Amazon Web Services) Public Sector Partner status.

Bring your council's achievements to life with graphs and numbers

Insights | Customer experience, Insights, Information and scorecards

Our 'Council By Numbers' Feature allows you to tell compelling stories with numbers on your website.

The Connected Citizen Survey 2024

Insights | Insights

Join us in shaping the future of local government digital service delivery! The 2024 Connected Citizen Survey is now live, and we need your valuable input.

AI Driven Chatbot streamlines the customer experience at Geofabrics

Insights | Customer experience

Symphony3 were delighted to assist Geofabrics with the set-up and launch of their new AI driven, Customer Service Chatbot.

5 Reasons Local Governments need an integrated digital platform

Insights | Customer experience, Integration and APIs

In this blogpost we look at the reasons organisations are investing in integrated digital platforms and look at some of the benefits and outcomes.

Gen AI, Partnering, Cloud, Marketplaces and Reflection - Our top 5 take-aways from the 2024 AWS Partner Summit in Sydney

Insights | Insights, Integration and APIs

Our Director, Fergal Coleman, had the pleasure of representing Symphony3 at the 2024 AWS Partner Summit in Sydney on the 9th of April.

New Symphony3 Whitepaper Empowering Local Governments: Unleashing Efficiency and Innovation through Integration

Insights | Integration and APIs

Whether you're seeking to stay ahead of the curve in integration or aiming to lead innovation within your local government, this whitepaper is your definitive guide to unlocking efficiency and fostering innovation in the digital age.

No More Rates! Flairpool Council Embraces AI in World-First Initiative

Insights | Insights

A new dawn for Flairpool as AI systems have become so efficient they've managed to cut operational costs to virtually zero.

Top 10 Webinar Highlights: How Disruptive Technologies will have a Seismic Effect on Local Government

Insights

Missed our latest webinar? Catch up here, watch the webinar recording.

Banyule City Council reduces permit application times by two weeks

Insights | Case study, Public sector

SmartGlue integration providing a true digital transformation for council

Best practices for managing capital works spending and community engagement

Insights

Creating a dedicated capital works page on your council's website offers communities increased transparency and accountability, improved communication on projects, and helps staff and residents to ask questions or provide feedback.

City of Greater Bendigo Launches New Website

Insights | Insights, Case study

Symphony3 worked with CoGB to redevelop their corporate website to improve the digital experience for Bendigo residents and stakeholders.

Amazon Web Services Partnership

Insights

Symphony3 has embarked on an important journey by becoming part of the Accelerated Development (AD) program with Amazon Web Services (AWS). This strategic partnership aims to fast track our partner journey and strengthen our already excellent relationship