In today's digital world CRM systems are critical to sales and marketing success. Today's CRM systems are no longer tools that are only used by salespeople. Your CRM must manage your relationship with your customer across multiple channels. More importantly, your CRM manages the relationship that your customer wants to have with your business. A good CRM will allow your customer to connect with your businesses and receive service in her channel of choice 24/7.

CRM powers better customer experiences. At Symphony3 our purpose is to help you to deliver those simple connected customer experiences.

Our CRM experience and knowledge is extensive and we have been helping business leaders to implement CRM systems for many years.

Empower your sales and marketing

How can our CRM help you to create simple connected customer experiences?

  • Flexible contact management: Flexibly manage individuals and organisations. Create custom fields for your contacts that capture data specific to your needs.
  • Robust de-duping: Keep your data clean with robust de-duping. 
  • Reminders and alerts: Follow up calls and meetings with automated alerts and scheduled reminders. 
  • Robust reporting: Create detailed reports and analysis of your customer segments.
  • Sales and lead reports: Manage your pipeline and forecast sales.
  • Capture customer interactions: Capture every activity and interaction with customer and prospects.
  • Email and SMS marketing: Improve your customer communication with built-in email and SMS marketing. 

Your benefits

  • Cost effective: CRM that is cost-effective and easy to get up and running.
  • No CRM licencing fees: You can add as many users as you like with no additional cost.
  • Integrate with what you already have: CRM Integrates directly with your website:
    • Ensures you capture online activity directly in the CRM.
    • Allows customers to have fields automatically pre-populated when accessing online services.
  • Easy to integrate: Our CRM is built on open standards meaning that you can easily integrate with any modern system.

At Symphony3 our aim is to help organisations become successful in a digital world through simple connected customer experiences. CRM is a critical component of any digital success.