Symphony3's digital platform is hosted on AWS and helps clients to deliver superior digital experiences and integrated systems and services. We help clients to enhance their platform by connecting to other AWS services and solutions. Our consulting offering is designed to help you plan and implement world-class AWS cloud solutions.
Our AWS Consulting Services
As an AWS Public Sector Partner we invest significant time and resources to understand how AWS can best be used by the public sector. We help you understand how AWS can help you optimise service delivery and improve the customer experience. Our consulting advice is underpinned by some of the following guiding principles:
- Work backwards from the customer/citizen
- API first - Build Once, Use Everywhere
- Data-Driven Everything
- Have a Single Source of Truth
- Think Big. Start Small, and Scale Fast
- Secure by Design
Our Consulting packages include:
Digital Roadmaps
We help clients to develop digital roadmaps that deliver meaningful transformation. We assess your digital maturity and develop a future vision. Finally we'll present you with a series of recommendations including how you can best utilise AWS Cloud and associated solutions.
Integration Strategies
Our SmartGlue solution is being used in dozens of local governments to manage API and integrations. The Amazon Integration Services Suite is a cost-effective, scalable and secure integration solution that should be considered as part of any Local Government Integration Strategy.
GenAI Strategies
Amazon's GenAI solutions are scalable, fast to implement, cost-effective and have security and privacy considerations built-in . We work with clients to develop GenAI strategies that are practical and quick to implement. Our offering includes AI consulting workshops and training sessions to help you build GenAI capacity and understanding.
Symphony3 AWS Consulting service has been developed specifically for Local Governments.
We'll guide you on your AWS journey, and help you on your digital transformation journey.
Think Big. Start Small, and Scale Fast.
Our Approach
We follow a four stage consulting approach in our engagements.
AWS services that are implemented as part of the consulting offering
We present our clients with AWS services that are best aligned with their needs and the specific goals they have in mind. Options we've considered and/or implemented in the past can be categorised as follows:
GenAI
AWS's range of GenAI tools contain solutions for large and small organisation at different levels of digital maturity. AWS GenAI tools are built with privacy and security in mind. We'll help you get started quickly on your GenAI Journey with AmazonQ and Amazon Lex. Larger organisations who want to explore the full power of AI via existing Large Language Models can develop applications in Amazon Bedrock. And for those organisations with Machine learning skills Amazon Sagemaker is the idea tool.
Amazon Connect
We leverage Amazon Connect to help you improve the digital experience for customers visiting your website. With Amazon Connect any business can quickly and cost effectively create a seamless omnichannel experience. The solution has plug and play integration into Amazon Lex, Amazon Simple Storage Service (Amazon S3), and Amazon Q.
Amazon Integration Services
We utilise Amazon Integration Services to seamlessly connect systems for clients. There is a solution for every integration use case including AWS Appflow, AWS Glue, AWS Lambda, Amazon MQ, and Amazon Simple Notification Service.
Forward-thinking Public Sector organisations are looking to integration to improve the customer experience, to automate processes and to enhance decision-making. The AWS suite enables this with cost-effective, scalable tools.
Some of our clients
