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Advisory Solutions

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We help councils decide what to do next — and why

Our advisory work spans strategy, service design, integration, data and AI. You get clear priorities, a costed plan, and the support to deliver with the systems you already have.

Roadmap
Roadmap
News List

Banyule City Council Civica Carelink Integration

Case Study | Integration and APIs, Case study, Public sector

Banyule streamlines aged care via Civica CarelinkPlus integration.

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Broken Hill City Council

Case Study | Integration and APIs, Case study, Public sector

Empowering Asset Maintenance Teams with connected Asset Management workflows and processes

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City of Greater Bendigo

Case Study | Customer experience, Integration and APIs, Strategy, Public sector

Digital Transformation - Creating Simple, Fast, Engaging Digital Experiences for the Bendigo Community

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Alpine Shire Council

Case Study | Customer experience, Integration and APIs, Strategy, Public sector

Digital Transformation - New Website Simplifies Information Provision & Digital Service Delivery

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What you get

  • A short list of priorities with clear outcomes and measures.

  • A costed plan that fits your environment and budget.

  • Practical recommendations, ready to brief vendors or start delivery.

  • Option for hands-on support across integrations, forms/portals, data and AI pilots.

Typical deliverables

  • Current-state summary and peer benchmark.

  • Opportunity backlog and quick wins.

  • Architecture and data map (as-is / to-be).

  • Costed plan with workstreams, timelines and KPIs.

  • Executive pack for ELT/Council.

What we offer

Digital Roadmap

A clear, phased approach to transformation

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Integration + APIs

Connect systems and streamline dataflows

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Enterprise Data + AI

Secure and responsible AI implementation

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Identity Management

Seamless, but cyber-secure access

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Cost Optimisation

Review, benchmark and optimise IT spending

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Citizen Experience

Review, enhance or re-design citizen experiences

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How we work

1. Baseline & risks

Short assessments and interviews to capture current state, risks and quick wins.

2. Evidence review

Scan strategies, skills, spend and platform plans; bring relevant examples from similar councils.

3. Technical & data scan

Review apps, integrations and data flows; recommend what to keep, improve or replace.

4. Co-design

Workshops with leaders and teams to confirm use cases, user journeys and priority workstreams.

5. Plan to action

A staged plan (3–5 years) with owners, costs and timelines; options to pilot and scale.

Your Next Step

Talk to an expert and see example plans, use cases and quick wins from recent councils.

 

Make an enquiry