The Challenge
Every day, thousands of council staff, contractors, and residents need access to online systems and services. Without strong identity management, councils face security risks, compliance issues, and frustrating digital experiences for users.
The Solution
A clear Identity Management framework protects your council from cyber risk while making access seamless for residents and staff. It enables secure logins, personalised services, and reduced admin effort.
Strengthen security and reduce cyber risk
Provide seamless login for residents and staff
Enable personalisation of digital services
Reduce administrative overhead for IT teams
How It Works
1. Current State Review
Identify vulnerabilities, gaps, and inefficiencies in your existing setup.
2. Design
Develop policies and frameworks such as single sign-on (SSO), multi-factor authentication (MFA), and role-based access.
3. Implementation Plan
Recommend tools, rollout methods, and align with compliance requirements.
4. Ongoing Support
Maintain security and deliver continuous improvements over time.
Proof in Action
Auckland Council, NZ — By implementing single sign-on and MFA, Auckland Council reduced password reset calls by 60% and improved citizen uptake of online services by 25%.
"Identity management strengthened our security and gave citizens a smoother online experience. It’s a win for staff, residents, and compliance."
CEO, Auckland Council
Timeframe
8 Weeks
Your Next Step
Protect your organisation and your community with secure, seamless access.
Book an identity review.