Symphony3’s Event Management System is built specifically to meet the needs of local government. Deployed as a standalone solution or integrated with your website, our solution will ensure you better promote, and manage your events
“The Events Management System makes it so much easier to promote and manage events. We are finding more people attending events simply because we make it easier for them to find out about them and book into.”
The Result:
Events that can easily be listed and categorised, and can be booked and paid for online. This makes them easier to promote and ensures greater attendance by the community.
The Challenge
Many local governments promote and take bookings for events using a combination of static webpages, pdfs, emails, word documents, and online event systems. As a result:
- Your customers (residents, visitors and businesses) don’t have a single place to go to find information about and to book for events. This can cause confusion, anger and/or apathy.
- This leads to lower attendances at events.
- Council has event information, data and payments sitting in dozens of different systems. Endless hours are wasted coordinating lists, payments, email addresses and more.
The challenge is to streamline the promotion and management of events with the ultimate goal being greater attendance.
The Solution
The Symphony3 Events management system is an open source solution that allows you to easily manage and promote your events. Built on the Drupal open source platform, the events management system combines the best event management code from around the world tailored to the needs of local government. Quick to deploy, it saves organisations valuable time and money by streamlining administration and promotion of events, while delivering a simple, connected experience for customers.
Benefits
- Enhanced Customer experience
- Save thousands of dollars per annum by eliminating manual processes
- Increase attendances at events
- Hosted solution that can be quickly deployed and launched
- Cost effective and licence free – you only pay us for our time and support
- Easy to use – administrators can be trained to add and manage events in a matter of hours
- Login allows customers to quickly book events, to retrieve invoices and to receive email reminders
- Allows you to advertise and manage paid and non-paid events
- Takes online and offline bookings
- Manages emails reminders and follow ups
- Easy to integrate with your internal systems
Features
- For users.
- For administrators.
- Events are available to browse in a list or calendar view.
- Enable recurring events with a single click.
- Events are searchable by category (E.G. business, community, training) or location.
- Enable online or offline bookings and online and offline payments.
- Council can give access to community users to add their own events.
- Set different pricing types for events (e.g. early bird, individual or table bookings, discount codes).
- Each event page has fields for time and day, location, type of events, number of places, description of events, location of the event.
- Set-up reminder and follow up emails and SMS messages.
- Logged in users get prepopulated fields on booking forms (e.g. name and address), receive invoices and reminder and follow up emails.
- Search previous event lists for attendees.
- Print attendee details for name tags and table lists.
- Can be further customised to enable full ticketing functionality.
- Data Integration