Press Release: Symphony3 and IDS Strategic Partnership for Local Government in UK & Australia

Symphony3 and IDS are delighted to announce a strategic partnership to transform local government data solutions in the UK and Australia.

For Immediate Release: Manchester, UK and Melbourne, Australia - April 17, 2025

Symphony3, Australia's leading provider of data integration solutions to Local Government, and IDS, a Manchester-based data migration specialist, today announced a strategic partnership set to revolutionise local government data management across the UK and Australia. The collaboration will bring Symphony3's innovative SmartGlue platform to UK local authorities while introducing IDS's specialised data migration services to the Australian market.

This partnership responds to growing demands for efficient, secure, and cost-effective data management solutions in the public sector. Local governments in both countries face similar challenges with legacy systems, data silos, and the need to improve citizen services through better use of data.

Symphony3's SmartGlue platform will now be available to UK local councils, offering an intelligent solution that seamlessly connects disparate systems without expensive, high-risk replacement projects. The technology enables local governments to unlock valuable data trapped in legacy applications, delivering enhanced services to citizens while reducing operational costs.

Simultaneously, Australian local governments will gain access to IDS's comprehensive data migration services, providing a clear pathway for councils transitioning between systems with minimal disruption to operations.

"This partnership creates a powerful synergy between our companies," said Fergal Coleman, Founder and Director at Symphony3. "UK local authorities can now benefit from our proven SmartGlue technology that has transformed operations for councils across Australia. The platform allows organisations to maximise their existing IT investments while adding modern capabilities and insights. We're excited to work with IDS, whose deep understanding of the UK local government landscape will be invaluable as we expand in this market."

James Briers, Founder of IDS, commented: "Partnering with Symphony3 allows us to offer a complementary set of solutions that address the full spectrum of data challenges facing local governments. Our respective expertise in data migration and integration creates an end-to-end offering that's greater than the sum of its parts. We're particularly excited to bring our services to Australian councils, where we see significant opportunity to apply the knowledge we've developed serving our UK clients"

The partnership will initially focus on the local government sector in both countries but future plans will explore opportunities in the wider public sector, mining, and the legal industry where similar data challenges exist.

Customers of both companies will benefit from:

  • Comprehensive data solutions from a single partnership
  • Reduced implementation risks and costs
  • Improved data accessibility and insights
  • Enhanced citizen services through better connected systems
  • Elimination of manual-handling
  • Future-proofed data architecture that can adapt to changing needs

Both companies emphasised that the partnership represents a significant opportunity to bring world-class data solutions to new markets while addressing the specific needs of local governments struggling with limited resources and complex data environments.

For more information about Symphony3's SmartGlue platform and IDS's data migration services, please visit the companies' respective websites.

About Symphony3

Symphony3 is an Australian technology company specialising in data integration solutions for the public sector. The company's flagship product, SmartGlue, enables organisations to connect legacy systems with modern applications, unlocking valuable data and extending the life of existing investments. Symphony3 serves clients throughout Australia and New Zealand, with a particular focus on local government.

About IDS

IDS is a UK-based data migration specialist headquartered in Manchester. The company provides comprehensive data migration, cleansing, and transformation services to local authorities across the United Kingdom. IDS's methodologies ensure smooth transitions between systems while maintaining data integrity and compliance with relevant regulations.

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