Whitepaper
Insights

Introducing the New Whitepaper on Civica Authority – written by Allan Hird, who brings deep expertise in connecting complex systems through secure, scalable, and API-led architectures. His work focuses on integrating local government ERP -Download now.

Streamlining Local Government HR Integration

This whitepaper outlines a modern HR integration strategy for Civica Authority’s Altitude solution, designed to support local governments as they adopt best-of-breed HR systems. Key HR functions like Payroll, Position Management, Onboarding, and Employee Self-Service remain core to Altitude, while integration APIs enable seamless data exchange with third-party platforms.

Key Highlights:

  • Payroll: A foundational module used by 90%+ of Civica customers. Includes ATO STP and bank file integration, with future support for exporting/importing GL journals.

  • Organisation Structure & Position Management: Maintained in Altitude as the source of truth, with export APIs for syncing with external HR tools.

  • Onboarding & Offboarding: APIs support key onboarding tasks across departments; offboarding not currently supported.

  • Employee Self-Service: Employees can manage personal details via Altitude or integrated portals using provided APIs.

  • Time & Attendance: Supports 3rd-party timesheet integration.

  • Recruitment: Starts externally; Altitude integrates post-hire via onboarding APIs.

  • Other HR Modules: Managed via external systems with optional records management integration.

The whitepaper also details messaging diagrams for synchronisation of employee data, positions, and portal updates.

About the Author
Allan Hird, Integration Solutions Manager at Symphony3, brings 20+ years of expertise in public sector digital transformation through scalable, API-led system integration.

Interested in Integration Solutions?
Contact us today to explore how Symphony3 can help connect your HR and ERP systems for smarter digital service delivery.

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