Governing in the age of disruption
This Whitepaper, developed in partnership with LGPro and Supported by AWS, looks at the forces reshaping the local government sector. It sets out the changes we can expect in the decade ahead, points out what will not change and provides leaders with tools and frameworks they can employ to lead through it.
Key Highlights:
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The Changing Landscape: Six force fields shaping local government today, each tested against global evidence including from the World Economic Forum.
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A Framework for Managing Change: What will change by 2036 across service delivery, workforce, finance, and community engagement, and what will not, giving CEOs a way to lead while the picture is still incomplete.
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The CEO Playbook for Change: Five areas of focus: building leadership wisdom, building AI capable teams, finding revenue opportunities, getting IT foundations right, and collaborating with peers, plus a revenue deep dive and two practical playbooks.
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The evidence base: Drawn from LGPro's first sector-wide baseline of AI adoption, surveying 2,500 staff across 22 Victorian councils, alongside Deloitte, KPMG, WEF and Davidson research.
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Contributed perspectives: Original articles from experienced leaders across academia, local government and Symphony3, including Jill Brown, CEO of LGPro, and Professor Ronan McDonald from the University of Melbourne.
The paper also includes fourteen "what if" scenarios to stress-test strategic plans, and further contributed perspectives and council case studies of AI already running in production.
