Symphony3’s Member Management System is built specifically to allow member and not for profit organisations to deliver better services to members while also reducing overhead costs.
“The digital platform Symphony3 helped us build and deliver for our customers has transformed the organisation. Our memberships have increased by 300%, and we have moved from being a Victorian organisations to now having chapters Australia-wide and in Ireland. Members can access resources and pay for events and memberships at their convenience 24/7. We have almost eliminated manual handling manual handling ”
Our purpose is to help people live better lives in a digital world. While member and not for profit organisations focus on giving back to the community and improving the world we live in, many are struggling to adapt their services and offering to the digital world. We help them to adapt to the digital world and show them how to deliver simple, connected customer experiences for their customers.
Symphony3’s Member Management System is built specifically to allow member and not for profit organisations to deliver better services to members while also reducing overhead costs.
We have combined the best open source technologies to ensure our clients get a world class platform that manages memberships, events,outboound communications, awards, surveys and much more.
The Result
Our solution streamlines your organisation, digitising all your member services and dramatically reducing manual processes. This allows membership and profitabilty to grow.
“The digital platform Symphony3 helped us build and deliver for our customers has transformed the organisation. Our memberships have increased by 300%, and we have moved from being a Victorian organisations to now having chapters Australia-wide and in Ireland. Members can access resources and pay for events and memberships at their convenience 24/7. We have almost eliminated manual handling manual handling ”
The Challenge
For membership organisations and not for profit groups remaining relevant in a digital world has become increasingly different. Ad hoc groups and associations proliferate on the internet. The challenge is to provide superior service and member support and to provide as many value added services as possible.
- Increasingly these services need to be delivered via online channels
- This can be challenging for the sector, who don't have the same financial resources as the for profit sector.
The challenge is to develop a platform that presents simple digital services to members within limited budgets.
The Solution
The Symphony3 Member Management Platform is an open source solution that allows you to deliver the simple, connected membership experiences. Built on the Drupal open source platform, the platform has been specifically for the sector. It provides
- Enhanced membership experience - combines all your member services into one place
- Login allows members to self-serve, on any device 24 hours a day, 362 days of the year.
- Integration with internal systems
- Save thousands of dollars per annum by eliminating manual processes
- Hosted solution that can be quickly deployed and launched
- Cost effective and licence free – you only pay us for our time and support
- Easy to use – administrators can be trained to add and manage events in a matter of hours
Features
- Member management
- Events Management
- Online payments
- Email and SMS marketing
- ONline member directories with integrated maps
- Online consultations for member research
- Additional modules can be configured for mentoring services, awards programmes and much more
*Full technical specifications are available upon request.