Datacom is one of the largest locally owned technology companies in the Asia-Pacific region, founded in New Zealand in 1965. In Australian local government, Datacom is best known for Datascape, a cloud-based platform purpose-built for councils that covers rates and property management, customer service, financials, regulatory services, HR and payroll, facilities bookings, community engagement, and council websites in one connected system. Datacom works with 117 councils across Australia and has been serving local government for more than 30 years, giving the platform a depth of sector-specific design that generic ERP systems cannot match.
Datacom also includes Antenno, a two-way community communication app that allows councils to send targeted, location-based notifications to residents and receive reports and feedback directly. The platform gives councils a single view of every interaction a resident has had with the council, across rates, pets, permits, and service requests. Named council clients include City of Boroondara, Wattle Range Council, Moorabool Shire Council, and more.
Datacom's systems are hosted in Australian data centres, keeping council data in Australia and supporting compliance requirements. Datacom works with major Australian federal government agencies including the Department of Health, Australian Taxation Office, and Australian Border Force. Datacom is a Microsoft Solutions Partner and an AWS Premier Consulting Partner and operates security operations centres in Australia and New Zealand.
Datacom
Vendor
Connected Products
Datacom integrates with SmartGlue, enabling councils to connect their ERP and community engagement data with other systems in their digital ecosystem. The Antenno community reporting app also connects to SmartGlue, automatically routing Antenno resident reports into Civica Authority CRM, eliminating manual handling between community-facing and back-office systems.
Antenno
A community engagement platform that connects councils with residents through service requests, notifications, and two-way digital communication.
Datascape
A local government platform that manages finance, assets, regulatory services, customer requests, and council operations in one system.
Datapay
A local government platform that manages finance, assets, regulatory services, customer requests, and council operations in one system.
API Documentation
API Documentation
ANZ Contact Details
Australia Offices
Melbourne Office:
Level 11, Two Melbourne Quarter, 697 Collins St, Melbourne Victoria 3008
Phone: +61 3 9626 9600
Email: [email protected]
Adelaide Office:
118 Franklin Street, Adelaide, South Australia 5000
Phone: +61 8 7221 7900
Email: [email protected]
Sydney Office:
Level 31, 1 Denison Street, North Sydney, Sydney, NSW 2060
Phone: +61 2 9023 5000
Email: [email protected]
Brisbane Office:
Level 21, 145 Ann Street Brisbane QLD 4000
Phone: +61 7 3842 8888
Email: [email protected]
Perth Office:
Level 11, 66 St George's Terrace, Perth WA 6000
Phone: +61 8 6466 6888
Email: [email protected]
New Zealand Offices
Auckland Office:
58 Gaunt Street, Auckland CBD, Auckland 1010
Phone: +64 9 303 1489
Email: [email protected]
For more locations and contact information, please visit: Contact Us — Get In Touch
