Esri is an information system software company, founded in 1969 and headquartered in Redlands, California. In Australia, Esri operates through Esri Australia, its exclusive local distributor founded in 1977 and headquartered in Brisbane. Their ArcGIS platform is the most widely used mapping and spatial data system in Australian local government, used by councils to manage property records and asset locations, plan capital works, run field inspections, support development applications, and publish open data and interactive maps for the community. ArcGIS is a spatial intelligence layer that connects location data across the systems a council already runs.
In the local government space, ArcGIS is best known as the foundational GIS platform across Australian and New Zealand government. Esri Australia holds whole-of-government and state purchase contract arrangements across multiple Australian states including New South Wales and Queensland, providing councils with a straightforward and cost-effective procurement pathway. Named clients include City of Melbourne, Brisbane City Council, City of Sydney, and more.
ArcGIS is available as a cloud service or installed on council servers, with Australian hosting options available for data sovereignty requirements.
Esri
Vendor
SmartGlue Integration
Esri integrates with SmartGlue, enabling councils to connect spatial data, property information, and mapping layers with other council systems including ERPs, asset management platforms, and digital forms.
ArcGIS
A geographic information system (GIS) platform that manages spatial data, mapping, analysis, and location-based services across council operations.
API Documentation
API Documentation
ANZ Contact Details
Brisbane Office
Esri Australia (Head Office)
Level 3, 111 Elizabeth Street, Brisbane QLD 4000
Sales and services enquiry: 1800 870 750
General enquiry: 1300 635 196
Technical support and licensing enquiry: 1300 635 196