iAM OMNI is a Melbourne-based software company that builds intelligent asset and facilities management software exclusively for local government and asset-intensive organisations. With over 35 years of experience in delivering asset management and trade services for councils, the platform launched in 2018 with decades of field maintenance expertise built into its design. Rather than adapting a generic asset management tool for local government, iAM OMNI was purpose-built from the ground up to address the specific compliance, workforce, and reporting challenges that councils face every day.
The platform covers asset management, lifecycle and condition assessment, compliance and auditing, contractor management, and workforce scheduling in a single connected system. It also offers affordable licensing that allows councils to begin mapping and managing assets above and below ground without needing to include software licensing costs in their budget submissions, which is a practical consideration for councils with constrained technology budgets. Broken Hill City Council is a named client, having replaced multiple legacy systems with iAM OMNI and being recognised at the Statewide Mutual Risk Management Excellence Awards 2022 for the outcomes delivered.
iAM OMNI is cloud-based, accessible on any internet-connected device, and works with the enterprise systems councils already have in place, including Civica Authority, TechnologyOne, SharePoint, and GIS platforms such as Esri. Symphony3 has a strategic partnership with iAM OMNI, using Symphony3's SmartGlue integration solution that helps connect iAM OMNI asset and maintenance data to council ERP and CRM systems.