ANZ Contact Details

Australian Offices
IFS Melbourne

Part Level 23, 130 Lonsdale Street, Melbourne, VIC 3000 Australia
Phone: + 03 9810 1100

IFS Sydney
Level 2, Western Suite 202, 5 Blue Street, North Sydney Australia
Phone: + 03 9810 1100 

IFS Perth (Energy & Resources/P2)
Level 1, 1195 Hay Street West Perth Western Australia 6005
Phone: +61 8-9241-0300 | Support (within Australia): 1300 739 969

IFS

Vendor

IFS is a Swedish enterprise software company founded in 1983 with offices in Perth, Melbourne, and North Sydney. The company builds software for organisations that manage large numbers of physical assets and field-based workforces, with particular strength in utilities, transport, energy, and infrastructure. Their platform, IFS Cloud, brings together enterprise resource planning, enterprise asset management, field service scheduling and dispatch, and AI-powered maintenance planning in one connected system, purpose-built for industries where asset uptime and field workforce efficiency are critical to operations.

In Australia, IFS is used by water utilities, energy companies, and infrastructure operators for managing assets and field operations. Their asset management and field service capabilities are directly applicable to councils and utilities managing large infrastructure portfolios and distributed field workforces. IFS is accessible through Queensland Government procurement arrangements and equivalent state frameworks.

IFS Cloud is hosted on Microsoft Azure with Australian hosting options available, supporting councils that need their data stored in Australia. The platform connects with external systems through open APIs and IFS's own middleware layer, making it compatible with the range of other systems councils typically run alongside their core ERP.

Connected Products

IFS integrates with SmartGlue, enabling councils and utilities to connect IFS Cloud asset management and field service data with broader council systems including CRMs, document management platforms, and citizen-facing portals. 

IFS Cloud

An enterprise platform that unifies asset management, enterprise resource planning, and field service management in one cloud solution.

API Documentation

API Documentation

These vendor recipes are not publicly available at this time. Please contact Symphony3 for access.