Opentext

OpenText is a Canadian software company and one of the largest information management companies in the world, listed on NASDAQ. Through its 2023 acquisition of Micro Focus, which had acquired HP's software division in 2017, OpenText took ownership of HP Content Manager, previously known as TRIM, which has been the dominant records and document management system in Australian local government for over three decades. Today, the majority of Australian councils use HP Content Manager to store, manage, classify, and retrieve documents and records in compliance with state records legislation. OpenText operates in Australia through offices in North Sydney and Canberra.

In the local government space, HP Content Manager is best known as the records management system that councils rely on to meet their legislative obligations. In Victoria, New South Wales, and Queensland, councils are required by law to manage their records in a compliant system, and Content Manager is the most widely used solution for meeting this requirement. It is available through the NSW Government's whole-of-government records management arrangement, and Queensland Health makes it available as a standard platform for health and government entities across the state.

Content Manager can be run on council-owned servers or hosted in the cloud through Microsoft Azure, giving councils the flexibility to choose the deployment option that suits their infrastructure and budget. OpenText holds ISO 27001 certification, meaning its information security practices have been independently assessed and verified against an internationally recognised standard, which is an important consideration for councils storing sensitive resident and legal records.