Datacom

Datacom is one of the largest locally owned technology companies in the Asia-Pacific region, founded in New Zealand in 1965. In Australian local government, Datacom is best known for Datascape, a cloud-based platform purpose-built for councils that covers rates and property management, customer service, financials, regulatory services, HR and payroll, facilities bookings, community engagement, and council websites in one connected system. Datacom works with 117 councils across Australia and has been serving local government for more than 30 years, giving the platform a depth of sector-specific design that generic ERP systems cannot match. Datacom also includes Antenno, a two-way community communication app that allows councils to send targeted, location-based notifications to residents and receive reports and feedback directly. The platform gives councils a single view of every interaction a resident has had with the council, across rates, pets, permits, and service requests. Named council clients include City of Boroondara, Wattle Range Council, Moorabool Shire Council, and more. Datacom's systems are hosted in Australian data centres, keeping council data in Australia and supporting compliance requirements. Datacom works with major Australian federal government agencies including the Department of Health, Australian Taxation Office, and Australian Border Force. Datacom is a Microsoft Solutions Partner and an AWS Premier Consulting Partner and operates security operations centres in Australia and New Zealand.