How the Payment Register Module streamlined payments for Ballina
Ballina Shire Council turned a manual, error-prone payment process into a fully automated digital workflow - integrating Drupal, Civica Authority and BPOINT, in just weeks.
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Get the Payment Register Module, priced and packaged from only $990 per month, plus a once off $5,000 implementation fee. Excellent ROI, easy to implement.
The Challenge
Ballina’s Business Systems team wanted to eliminate manual fee notifications and payment reconciliations in Civica Authority. Staff spent hours managing registers and chasing payments.
The Solution
Symphony3 provided the Payments Register Module, creating an automated “register → notify → pay → auto-receipt” workflow.
The Payments Register Module is built on Drupal, and integrates seamlessly with Civica and BPOINT.
The Results
Saved 30 to 40 minutes of manual handling per transaction
(Thousands of hours of manual handling per annum eliminated)
$40k processed in the first 2.5 weeks
ROI delivered in just 5 weeks
Two-click payment experience for businesses
Real-time reconciliation and reporting
System live in weeks, not months
Why It Matters for Other Councils
The Ballina integration was designed as a repeatable pattern. Whether you manage food premises, local businesses, or other registers, the same automation can streamline your process - without custom development.
Get the Payment Register Module, priced and packaged from only $990 per month, plus a once off $5,000 implementation fee. Excellent ROI, easy to implement.
See how this could work for your council
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