Artificial Intelligence is disrupting humanity at breakneck speed, it’s time for leaders to seize the opportunity.
Every leader must recognise the urgency to act on AI.
We should act thoughtfully but swiftly. Artificial Intelligence will disrupt humanity. This revolution is on par with the seismic technological shifts of the past brought about by the printing press, the industrial revolution, the automobile, the personal computer, and the internet. This disruption is occurring faster than any previous one. Each age brought with it disruption of society and the economy, transforming organisations and impacting people. Traditional jobs vanished and new roles emerged. Organisations had to acquire new knowledge to thrive. New, more effective ways to deliver services emerged and became standard, and those who failed to adapt were left behind. AI will deliver profound change at an unprecedented pace, and this rate of change will only accelerate. Local Government leaders must seize the day.
The AI Opportunity in Local Government
AI presents Local Government leaders with a once in a generation opportunity to enhance operational efficiencies and to improve citizens’ lives.
Leaders in the AI age will reduce costs, optimise resources, improve services, and enhance decision-making.
Benefits of AI - what you can do with AI today:
- Automate routine tasks: AI can handle data entry, invoice processing, and scheduling.
- Optimise resources: Use AI for predictive maintenance and energy management.
- Enhance decision-making: Apply AI to advanced data analytics and predictive analytics to anticipate and plan for future challenges.
- Improve citizen interaction: Deploy virtual assistants and chatbots that handle common inquiries and service requests.
While early examples of AI in local government exist with use of smart lighting, chatbots and AI driven waste management systems, we are merely scratching the surface.
The Challenges of AI
Yes, there are challenges. Ethical considerations around bias, transparency and privacy must be addressed. Governance frameworks and regulations need to catch up. Public trust and acceptance will be crucial, and the implications for the workforce are significant. These challenges, though difficult, are not intractable. They are not excuses for inaction.
Key Findings from Early Research (US-based):
- AI can reduce administrative time by up to 30%.
- AI can handle 60-70% of routine enquiries.
- Citizen satisfaction can improve by up to 25%.
- AI in asset management can increase operational efficiency by 20-30%.
- AI can extend equipment lifespans by 30-40%.
In an era of rate-capping, AI will enable councils to adapt and survive.
Getting started.
Symphony3 has developed a series of workshops for senior managers to learn about and assess how they can use AI in their organisations. Run in small groups, you will discuss and strategise over the implications with your peers in a safe environment. You'll also get to use real AI tools that have been developed for local government.
You’ll learn why doing nothing is not an option and develop ideas to get started.
Who should attend:
- CEO and Senior leaders
- Team leaders
- Technical leaders - IT and digital managers
- All staff - we run all staff workshops where employees across the organisation can get hands on with AI tools.
To learn more about our workshops get in touch.
Plan an AI Workshop
Talk to us today about an AI workshop tailored to your organisation.