Outcomes we deliver for our local government clients

A superior customer experience

Automation of manual processes

Unlock staff potential and value

Cost savings

Self service 24/7/365

Reduce cyber risks

Councils are evolving and changing

Forward-thinking councils continue to transform and change. While much progress has been made, common problems still remain. These include:

  • Disjointed, inconsistent customer experiences and an inability for customers to transact fully online.
  • Management have low visibility of issues & operations leading to potential image and political problems.
  • Adverse impact on brand because the organisation cannot show the community that services have been performed.
  • High cost & lock-in of bespoke solutions with little scope for agility, flexibility and sharing of corporate data.
  • Cyber-risks as resource-poor IT teams try to manage increased cyber security threats.

Why change today?

  • You'll get on the front foot and avoid complaints.
  • You'll reduce manual processes and unlock staff to do more rewarding and valuable work.
  • Your council will be recognised as an innovator, reflecting positively on the organisation's brand with the community, employees and candidates.
  • Use of modern systems will allow you to bring new solutions to the community.
  • You can sleep easy knowing your systems are cyber secure.

Why use Symphony3?

  • We have years of experience working with local government. We talk the same language and understand what every council department does.
  • Our modular approach ensures we provide solutions faster leading to increased ROI.
  • Our agile and modular approach reduces risk by allowing you to try before you buy.
  • The shared library of solutions & interfaces that we build on are proven and provide excellent value for (tax payers) money.
  • Our SmartGlue Integration solution allows you to connect your systems and deliver optimised services quickly and easily.
  • Our platform provides a modern, secure and scalable environment on which to deliver digital transformation approach
  • We'll ensure you minimise cyber risks. 
  • You'll join the Symphony3 community of local government clients who share ideas, costs and code and are committed to more sustainable web design practices. 
  • You'll have a single point of contact for your end-to-end solution (You have one bum to kick!)

Local Government we've worked with

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Golden Plains Shire Logo
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Hobsons Bay City Council Logo
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Alpine Shire Council Logo
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Pyrenees Shire Council
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Glen Eira City Council Logo
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Colac Otway Shire Logo
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Banyule Logo
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City of Armadale Logo
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City of Kalamunda Logo
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Moorabool Shire Council Logo
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Broken Hill
LOGO Broken Hill