Local Government

We've worked with over 100 local governments over the course of 30 years. We understand councils and have developed solutions that build on the knowledge gained from each Council. This body of knowledge adds to your success and reduces risk and cost..

Local Government Vector Art

Customer Vector Art

A superior customer experience

Systems Vector Art

Automation of manual processes

Employee Vector Art

Unlock staff potential and value

Cost Savings Vector Art

Cost savings

Phone App Vector Art

Self service 24/7/365

Security Vector Art

Reduce cyber risks

Councils are evolving and changing

Forward-thinking councils continue to transform and change. While much progress has been made, common problems still remain. These include:

Disjointed, inconsistent customer experiences and an inability for customers to transact fully online.
Management have low visibility of issues & operations leading to potential image and political problems.
Adverse impact on brand because the organisation cannot show the community that services have been performed.
High cost & lock-in of bespoke solutions with little scope for agility, flexibility and sharing of corporate data.
Cyber-risks as resource-poor IT teams try to manage increased cyber security threats.

Why change today?

You'll get on the front foot and avoid complaints.
You'll reduce manual processes and unlock staff to do more rewarding and valuable work.
Your council will be recognised as an innovator, reflecting positively on the organisation's brand with the community, employees and candidates.
Use of modern systems will allow you to bring new solutions to the community.
You can sleep easy knowing your systems are cyber secure.

Why use Symphony3?

We have years of experience working with local government. We talk the same language and understand what every council department does.
Our modular approach ensures we provide solutions faster leading to increased ROI.
Our agile and modular approach reduces risk by allowing you to try before you buy.
The shared library of solutions & interfaces that we build on are proven and provide excellent value for (tax payers) money.
Our platform environment runs on Red Hat® OpenShift®, delivering a modern, scalable approach to securing your application platform. We'll ensure you minimise cyber risks.
You'll join the Symphony3 community of local government clients who share ideas, costs and code and are committed to more sustainable web design practices.
You'll have a single point of contact for your end-to-end solution (You have one bum to kick!)

Local Government we've worked with

Pyrenees Shire Council

Get in touch