Outcomes we deliver for our local government clients

A superior customer experience

Automation of manual processes

Unlock staff potential and value

Cost savings

Self service 24/7/365

Reduce cyber risks

Councils are evolving and changing

Forward-thinking councils continue to transform and change. While much progress has been made, common problems still remain. These include:

  • Disjointed, inconsistent customer experiences and an inability for customers to transact fully online.
  • Management have low visibility of issues & operations leading to potential image and political problems.
  • Adverse impact on brand because the organisation cannot show the community that services have been performed.
  • High cost & lock-in of bespoke solutions with little scope for agility, flexibility and sharing of corporate data.
  • Cyber-risks as resource-poor IT teams try to manage increased cyber security threats.

Why change today?

  • You'll get on the front foot and avoid complaints.
  • You'll reduce manual processes and unlock staff to do more rewarding and valuable work.
  • Your council will be recognised as an innovator, reflecting positively on the organisation's brand with the community, employees and candidates.
  • Use of modern systems will allow you to bring new solutions to the community.
  • You can sleep easy knowing your systems are cyber secure.

Why use Symphony3?

  • We have years of experience working with local government. We talk the same language and understand what every council department does.
  • Our modular approach ensures we provide solutions faster leading to increased ROI.
  • Our agile and modular approach reduces risk by allowing you to try before you buy.
  • The shared library of solutions & interfaces that we build on are proven and provide excellent value for (tax payers) money.
  • Our SmartGlue Integration solution allows you to connect your systems and deliver optimised services quickly and easily.
  • Our platform provides a modern, secure and scalable environment on which to deliver digital transformation approach
  • We'll ensure you minimise cyber risks. 
  • You'll join the Symphony3 community of local government clients who share ideas, costs and code and are committed to more sustainable web design practices. 
  • You'll have a single point of contact for your end-to-end solution (You have one bum to kick!)

Local Government we've worked with

Golden Plains Shire Logo
Hobsons Bay City Council Logo
Alpine Shire Council Logo
Pyrenees Shire Council
Glen Eira City Council Logo
Colac Otway Shire Logo
Banyule Logo
City of Armadale Logo
City of Kalamunda Logo
Moorabool Shire Council Logo
Broken Hill
LOGO Broken Hill