News List

Digital Services: Online Events Calendar

Insights | Customer experience

Digital disruption continues to impact upon us all. In this blog we will look at some digital services that we have developed the problems that they solve for our clients

The pressure is on every CEO to deliver better customer service

Insights | Insights

Despite decreasing budgets the pressure is on every CEO to not just satisfy customers, but to delight them

2 more digital building blocks: automation and organisation

Insights | Strategy

Six digital building blocks and how you can use them. In this blog, we look at blocks three and four, automation and organisation.

Three Videos That Explain Why Your IT Should Look Like Lego Blocks

Insights

How to build technology solutions to thrive in the digital era. These three videos offer excellent "plain English" explanations to non-IT people on how today's "apps" can quickly and efficiently be used to ensure your organisation stays relevant.

The CEO’s digital fog and how to see through it

Insights | Insights

Digital transformation should be near the top of every Local Government CEO’s agenda. However in most cases CEO’s don’t come from an IT or

Six building blocks for digital and how you can use them

Insights | Strategy

Six digital building blocks and how you can use them. In this blog, we look at blocks one and two, strategy and innovation, and the customer decision journey.

IMCRC

Insights | Private sector

Symphony3 worked with the IMCRC to develop a portal that delivers massive value to Australian Manufacturers.

Alpine Shire Council

Insights | Public sector

Alpine Shire Council is a small progressive council in north east Victoria. Learn how using an integrated website can deliver huge improvements in online services for residents

Hobsons Bay City Council

Insights | Public sector

Located 10km west of central Melbourne, the Hobsons Bay City Council is home to over 93,000 people speaking over 100 different languages.

Glen Eira City Council

Insights | Public sector

The City of Glen Eira covers an area of 39 square kilometres with approximately 150,000 residents. Learn how the Glen Eira city council digitised their day to day activities

Colac Otway Shire Council

Insights | Public sector

The Colac Otway Shire Council is a shire of 13,000 people located in south-western Victoria. Learn how local governments can use integrated digital webforms to deliver better experiences for residents.

Paintback

Insights | Private sector

Paintback® is a world-first, industry-led initiative designed to divert unwanted paint and packaging from ending up in landfill and vital waterways. Learn how Paintback digitally streamlined their customer interactions

Golden Plains Shire Council

Insights | Public sector

Streamlining services with advanced digital services and system integration.

Geofabrics Enhanced Digital and Customer Experience

Insights | Case study, Private sector

Geofabrics is the largest geosynthetic supplier in Australasia. Learn how Geofabrics differentiated themselves from their competitors through a Symphony3 digital platform.